Speak to a Doctor : 8882644444

Medical Queries : Ask a Doctor

Speak to Doctor : 888-264-4444

Medical Queries : Ask a Doctor

Alternacare is a convenient, simple and innovative platform to provide online video health consultations with best homeopaths from across the world, just through your computer. Our unique and secure technology makes healthcare accessible on your terms, whenever you need it. Our providers are available to meet your healthcare needs at a price that is below most co-pays. Simply book an appointment, pay for consultation and start feeling healthier!

At Alternacare, you will find healers who treat a wide array of symptoms and conditions through Homeopathy. Our accomplished healthcare professionals can resolve most common ailments across the chronic, infectious, mood/mental, etc. For a comprehensive list of the symptoms and conditions treated by our healers, click here

Homeopathy is based on the principle of 'like cures like’ as it stimulates an individual's body to fight illness using its’ own healing ability. It is a system of natural medicine which was discovered by a German Doctor, Samuel Hahnemann. Today, homeopathy is integrated in the healthcare system of many countries such as UK, Germany, France and India with over 200,000 homeopaths from India alone.
Some conventional practitioners have adopted Homeopathic treatments in their practice and use it along with traditional medicine to treat patients. People worldwide have enjoyed benefits of homeopathy for more than 200 years as it successfully treats many psychosomatic ailments and skin problems like allergies, asthma, acidity, eczema, diabetes, dengue and more.

Our healers are leading Homeopathy experts with minimum 10 years of experience. They are qualified to treat a plethora of symptoms and conditions and are thoroughly verified for their authenticity and reputation.

All personally identifiable health data is stored with high level encryption and security standards and is only accessible to you and the healers with whom you choose to share such data. Even our developers cannot access your health information. We have stringent policies and technologies in place to prevent any unauthorised use of your protected health information.

Only healers with whom you have booked an appointment have access to your medical history and other healthcare data. For more information regarding disclosure of your information to other persons or entities please go through our Privacy Policy

Currently, we do not support this feature, but will be bringing it in soon.

To register as a user on Alternacare and book appointments with our healers, you must be over 18 years of age with a valid email address and credit card.

You must have a Mac/PC computer/laptop/tablet with one of the following browsers:

  • Internet Explorer 10+: requires this plugin
  • Firefox
  • Chrome
  • Opera

Our video communication tool currently does not support safari. Please install Firefox or Chrome on your mac to successfully conduct your video consultation.

To allow for a smooth and seamless consultation, you would also need a high speed internet connection (we recommend a minimum of 2Mbps), a webcam, and a microphone.

You can book an appointment with a homeopath at your desired time via the following steps:

  • Click on “Book this Slot” and enter your symptoms for visit
  • Make the payment for your session
  • Consult a homeopath within minutes!

  • Book an appointment
  • Describe your symptoms and choose to consult now or at your desired time.
  • Make the payment and receive a booking confirmation on your registered email id.
  • Complete your medical history from your Alternacare profile before consultation.
  • Access video consultation link from your Alternacare profile.
  • Conduct your video consultation on the scheduled day and time.
  • Rate and review the healer.

Since this is an online session, assuming your medical history has been updated, and your internet connection is reliable, you should arrive at least 5 minutes before the scheduled time of your appointment for a smooth and hassle free consultation.

Request the healer to hide their video. If the connection is still not strong enough, outside of moments that are absolutely necessary, hide your video as well. If even a voice only conversation is not working properly, we provide a chat box on the page for text communication with your healer.

To minimise such scenarios, we strongly urge that you schedule your consultation for a time when you know you will have a good internet connection. If due to unforeseen circumstances, the connection issue lies at the healers end, let us know at care@alterna.care

Once your appointment is confirmed, sit relaxed. We will send you a reminder via email before so that you don’t miss your appointment. You should be there at least 5 minutes before the scheduled time of your appointment. Once the healer starts the session, your session timer will start. You can choose to request for extending your session. Once the healer accepts your request, your session will continue.

In this event, we will refund 100% of your payment. Some banks may levy charges for currency and handling. Please check with your respective bank for the same.

NOTE: Alternacare does not charge any money in this case.

Yes. We allow patients to book an instant appointment on Alternacare and our healers are generally available within 15-20 minutes from the time of booking request. This wait time for an instant consultation may go up to 1 hour.

NOTE: Alternacare is not meant for emergency medical situations. In case of an emergency situation, we recommend you to see your nearest medical professional.

Unfortunately we don’t have this feature just yet. But we intended to bring this in soon. If you are unable to make it for your appointment, you can always choose to book a new appointment at your desired time.

Yes, you can book an appointment without completing your medical history. However, do make sure to complete it as soon as possible before the scheduled time for the session. This will ensure that your actual consultation is focused on actual healing rather than gathering medical data.

Yes, you can choose to cancel an appointment before the scheduled time. The full amount refund will be initiated by us within 72 hours of cancellation request and will reflect in your bank account as per the standard banking clearance.

NOTE: Some banks may levy charges for currency and handling. Please check with your respective bank for the same.

You will receive a payment confirmation and an invoice via email as soon as your payment is completed and confirmed.

We do not currently have insurance providers on our platform. Additionally, most insurance providers do not insure complementary/alternative care consultations and treatments. You can get in touch with your individual insurance provider for more details.

We do not store any payment information. The ability to save card details and pay for future bookings with them is a service provided to us by our payment gateway partners who adhere to all required security measures for ensuring the safety of your card details.

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